Consumer Attitudes to Smart Meters

According to a press release from Smart Energy GB:

Consumers who have upgraded to a smart meter as part of Britain’s national rollout are continuing to demonstrate high satisfaction with their new technology, and greater control over their energy bills.

Smart Energy GB, the national campaign for Britain’s smart meter rollout, today publishes the third Smart energy outlook, the largest independent barometer of national public opinion on energy and smart meters. The research surveys more than 10,000 people around the country.

The bullet point from the “Smart Energy Outlook” report are:

  • More than half (52 per cent) of people with smart meters say their new meter is helping them save money
  • Eight in ten (80 per cent) people with smart meters have taken at least one step to reduce how much energy they use
  • Eight in ten (79 per cent) people with smart meters would recommend them to others
  • 85 per cent of those with smart meters say they have a better understanding of what they are spending on energy
  • People with smart meters are more confident in the accuracy of their bills (81 per cent) when compared to those with traditional meters (64 per cent)
  • Three quarters of people with smart meters (75 per cent) say that they understand their energy bills, while just 61 per cent of people using traditional meters said the same
  • Nearly three quarters (72 per cent) of people with smart meters say that they have the information they need to choose the right energy tariff, far higher than those with traditional meters (57 per cent)

Just in case you are now wondering “How do smart meters work?” here’s a video explanation from Smart Energy GB:

I wonder how many of the people surveyed by Populus would be interested in having an electric vehicle capable of powering their home, together with a smart meter and a “Smart Grid” that allowed them to optimise the charging and discharging of their EV’s batteries to their own financial advantage?

In partial answer to that supplementary question, here is our report on consumer attitudes to “Smart Charging” of electric vehicles

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